News
True System-Level SIP Call Recording
is Now Available for Small and Medium Sized Organizations
Using Leading VoIP Phone Systems
ITEXPO West 2008 (Booth #444),
Los Angeles, Calif. - September 16, 2008: SIP
Print, creators of the first and only truly affordable
SIP-based VoIP call recording platform, today
announced the introduction and general availability
of the SIP Print family of call recording appliances
designed specifically to meet the needs of small
and medium sized businesses worldwide. Now, every
business can afford to record their mission-critical
business calls with SIP Print’s advanced
voice recording appliances for today’s
leading SIP-compliant phone systems.
As today’s telephony systems move rapidly
to embrace the cost savings and flexibility of
VoIP, SIP has emerged as the de facto standard
signaling protocol for communications and presence
information. Until now, small and medium
sized organizations have lacked access to affordable
system-level SIP call recording capabilities despite
their growing need to record phone conversations
for purposes of training, quality assurance, customer
satisfaction monitoring and legal/compliance requirements,
such as Communications Assistance for Law Enforcement
Act (CALEA) and Sarbanes-Oxley. Available
systems were limited to exorbitantly expensive
and complex enterprise solutions or simple PC-based
handset recording software and software logger
patches.
SIP Print is an affordable
appliance that offers pure system-level SIP voice
recording for SMBs and larger organizations with
a need to record up to 200 seats per location. Because it
supports SIP at the communications system level,
SIP Print’s patent-pending platform can also
record advanced functions like voicemail or “follow-me” calls
forwarded to mobile phones or off-premise phone
numbers, ensuring endpoint accessibility. As
a member of the SIP Forum, SIP Print is intimately
involved in the latest developments regarding SIP
and related technologies, ensuring that their appliances
are SIP-compliant on a global scale.
“Organizations of every size can find themselves
in a situation where recording employee calls is
needed, whether it be to comply with regulatory
requirements or to achieve quality control goals,” said
Walter B. Maclay, CEO of Vital Communications ?
a distributor of SIP Print products. “Until
today, small and medium sized firms were shut out
of the market for SIP call recording solutions
by prices that seem excessive for even the largest
companies. Now, SIP Print is delivering truly
superior, full-featured, SIP-compliant recording
appliances to these companies at a price that is
a fraction of the cost of available options. There
is simply no question that the market is ready
for a solution like SIP Print.”
SIP Print appliances provide
full functionality for SIP-enabled systems as
well as systems utilizing SIP trunks or a SIP
interface on hybrid phone systems. Models
are available and fully compatible with many of
the leading VoIP phone systems, including: Allworx,
Aastralink, Altigen, Avaya IP Office, Avaya Distributed
Office, Cisco, Fonality, Mitel, NEC 8100, NEC 8300,
Nortel, ShoreTel, Toshiba, Zultys and 3Com.
SIP Print’s appliances were designed specifically
for SMBs, offering hassle-free installation, straightforward
maintenance and simple operation for users. Available
system features include:
- Easy Playback
- Extension Lookup
- Name Lookup
- Caller ID
- Fast Forward
- Rewind
- Time and Date Stamping
- Easy Archive Control
- Audit Trail
- Column Sort (on the fly)
- Email-Ready Call File formats
“Small and medium-sized businesses are the
backbone of our global economy and many of these
organizations have business-critical requirements
to record some or all of their phone conversations,” said
Don Palmer, CEO of SIP Print. “Other
providers claim to support SIP calls, but their
solutions are either prohibitively expensive for
SMBs, or they provide clumsy PC-based recordings
at the handset. There seems to be little
doubt that we are in the right place at the right
time, with a pure SIP call recording platform that
virtually every business can afford.”
Availability/cost:
SIP Print appliances are available immediately
through SIP Print’s Reseller Network. For
a quote, more information, or to locate a dealer
in your area, please call 866-655-3555, or email
SIP Print at sales@sipprint.com.
About SIP Print:
SIP Print is redefining VoIP call recording with
the industry’s first and only affordable
systems tailored to small and medium-sized businesses
with up to 200 seats per location. SIP
Print appliances offer; easy installation, simple
maintenance and operation, and scalability to
support the expansion of high-growth SMBs. SIP
Print is compatible and easily integrated with
the industry’s leading pure SIP-based communications
systems and supports leading hybrid VoIP systems
as well. The company’s affordable, one-of-a-kind
SIP call recording systems are SIP 2.0-compliant
and CALEA-compliant, and are available through
distributors, resellers and OEMs worldwide. To
discover the power and simplicity of SIP Print
please visit www.sipprint.com.
Contact:
Susan Donahue
Skyya Communications
Ph: +1 646 454 9378
susan.donahue@skyya.com |
