Call Recording Products

Call Recording Product Line

SIP Print offers three different versions of the call recording appliance, based on the size of the environment you need to support.

• The EXPRESS EDITION supports up to 15 seats
• The SMALL BUSINESS EDITION supports up to 70 seats
• The ENTERPRISE EDITION supports up to 200 seats and can be clustered for large scalability

System Features

With a few minor exceptions, all three appliance options support all SIP Print call recording features.

Call Recording / Playback Features

• Call recording in standard .WAV format
• Call playback on standard media players
  – Windows Media Player
  – Adobe Media Player
  – Apple QuickTime
• Search by User Name
• Search by Area Code and Prefix
• Extension and Name lookup
• Caller ID
• Fast Forward and Rewind
• Time and Date stamping
• Email-ready call file formats
• Multiple manager access
• Remote access & remote administration
• Archive and audit trail
• Column sort (on the fly)
• Web-based GUI (supported on Internet Explorer, Firefox & Safari)

CALL CAPTURE FEATURES

• Trunk-side analog CO, T1/PRI & SIP trunking
• Extension-to-extension
• Follow-me calls
• User- and extension-specific
• SIP registration
• SIP & RTP traffic capture

IP PBX COMPATIBILITY

• Codecs: G.711 [all]; G.722(HD) & G.729 [Small Business Edition and Enterprise Edition only]